Office Address

HNG Ceylon Tours (PVT) LTD
Wasana, Mahena, Devinuwara, Mathara

Privacy Policy

HomePrivacy Policy

1. Introduction

At HNG Ceylon Tours, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information: When you book a tour, create an account, or contact us, we may collect personal information, including but not limited to:

  • Name, email address, phone number, and address
  • Passport details and nationality
  • Payment information
  • Travel preferences and special requirements

2.2 Non-Personal Information: We may also collect non-personal information such as browser type, IP address, device information, and pages visited on our website.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Processing and confirming your tour bookings
  • Communicating with you regarding your inquiries, bookings, or feedback
  • Sending you promotional materials and newsletters (if you have opted in)
  • Improving our website, services, and customer experience
  • Complying with legal obligations
  • Analyzing usage patterns to enhance our service offerings

4. Information Sharing and Disclosure

4.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business (such as hotels, transport companies, and payment processors).

4.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate information
  • The right to erasure of your information
  • The right to restrict or object to processing
  • The right to data portability

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

9. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.